Refund Policy

REFUND POLICY

Global-Migrate is a consultancy and service provider that helps potential customers with document checking, verifying, translating, copying and forwarding to any government authorities on behalf of their customers. The service completed when a consultation has been completed with a client and a document check list and a step by step process on how to submit an application has been discussed and delivered to the customer.

Once a payment is made by a customer they will receive a receipt by email to the email address provided to us. This is usually done within 24 hours of receiving cleared funds.

Global Migrate operates a fair purchase policy for any service from our site. We accept that GMS will be committed to refund a client back in full for any amounts paid to us (not including any third-party fees) in the following circumstances,

  1. Global Migrate consultant agreed that the company is satisfied to submit the client’s case, however, the customer’s case is returned with a negative judgment.
  2. Our team gave wrong advice with regards to a customer’s application that resulted in a negative decision
  3. Unable to get a positive outcome due to our teams negligence
  4. Has incorrectly made a purchase for a service on our portal where the visa service has not been delivered.

The customer confirms that before making any purchase that he/she has read and understood our terms and conditions. These are emailed to the customer at the point of sale. If the customer is not happy with the terms they must raise this issue within 24 hours in writing to feedback@global-migrate.com

If a refund is issued, we confirm that in line with Global Migrate’s Terms and Conditions the refund will be made back to the original mode of payment by the client.

No Refund Policy- The customer agree that they will not liable to be claim a refund in cases if he/she wish to end of their agreement with services and withdraw from before the time of Global Migrate submitting the clients Immigration and or Visa application.

Cancellation Policy; A Customer can cancel their application within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 30 days for the refund transfer to be completed. All refund requests made after a consultation has completed will automatically be rejected.

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